Accessibility

We resolve issues as soon as we can or add them to the known issues section of our Accessibility statement.

People may use accessibility statements as a reference when they have trouble using a website. We’re committed to updating this statement regularly to:

  • Remove resolved issues.
  • Add new issues that arise.
  • Include potential workarounds.

GC Notify is maintained by the Government of Canada 

The Canadian Digital Service (CDS) operates GC Notify. CDS is part of Employment and Social Development Canada (ESDC). We must comply with the Treasury Board Standard on Web Accessibility.

GC Notify is based on open-source code from the United Kingdom’s GOV.UK Notify. CDS modified both code and content for the Canadian context. 

This statement reflects the accessibility of our client interface, not messages received by end users

We design, develop and maintain GC Notify for use by public servants. This statement applies to the GC Notify site. Currently, it does not apply to our API documentation. However we are planning accessibility tests for that documentation in future.

Our tests include screen sizes equivalent to mobile devices. But GC Notify is optimized for desktop usage.

We’re working to comply with the Web Content Accessibility Guidelines (WCAG)

We aim for accessibility in design and development of both new and existing features. We address accessibility issues on an ongoing basis.

Our tests include:

  • Automated tests via Cypress every three hours on our front-end website and static pages. 
  • Manual tests to catch issues missed by automated tests.
  • Design research to learn how we can make GC Notify easier to use.
  • External audits.

With assistive technology enabled, GC Notify supports you to:

  • Change colours, contrast levels and fonts.
  • Zoom in up to 300% without text spilling off the screen.
  • Navigate most of the website with a keyboard.
  • Navigate most of the website with speech recognition software.
  • Listen to most of the website with a screen reader, including the most recent versions of Job Access With Speech(JAWS), NVDA and VoiceOver.

Tell us about accessibility issues in GC Notify

We want to understand accessibility issues and their impact on you. We resolve issues as soon as we can.

You can ask questions and give feedback in any of the following ways:

You can share accessibility feedback privately

On the contact form, select the option “Give feedback” or “Other”. GC Notify will navigate to a new screen where you can request a confidential conversation. To learn how we protect your privacy, visit our Privacy Statement. 

We’re grateful for your insights. We’re working on a process for giving accessibility feedback without identifying yourself.

This statement was last updated on December 10, 2025.

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